Skip to content

our services

A Structured Approach to International Healthcare Access

Elective healthcare decisions require clarity, governance and careful planning. Promedour™ provides professionally coordinated international healthcare pathways between New Zealand, Australia and internationally accredited private hospitals in Malaysia. We are not a marketplace. We do not promote volume-based medical tourism. Each pathway is structured, selective and individually assessed within defined clinical and operational frameworks.

Our services operate across
two defined pillars:

1. WE COORDINATE Specialist Medical & Surgical Services and Procedures

2. WE ORGANISE Comprehensive & Executive Health Screening

1. Specialist Medical & Surgical Services and Procedures

Promedour™ coordinates access to a range of specialist medical and surgical services and procedures delivered within internationally accredited private hospitals by experienced specialist surgeons. Each treatment pathway undergoes structured medical documentation review and suitability assessment prior to confirmation of treatment.

Bariatric weight loss surgery

Promedour™ facilitates access to bariatric treatment pathways for individuals seeking surgical options for weight management and metabolic health.

Procedures may include sleeve gastrectomy (gastric sleeve), Roux-en-Y gastric bypass, adjustable gastric band (lap-band), and biliopancreatic diversion with duodenal switch (BPD/DS).

Some clients may be required to obtain medical clearance from their own general practitioner or treating specialist prior to proceeding.

Where appropriate, Promedour™ may coordinate pre-travel assessments with independent New Zealand registered medical or appropriate health professionals on a contracted basis. All clinical assessments are conducted independently, and those practitioners retain full clinical responsibility.

All clinical assessment, suitability determination and treatment planning are undertaken by the treating medical providers. Promedour™ coordinates the administrative and logistical aspects of the treatment journey.

Orthopaedic & Spine Surgery

Promedour™ facilitates access to orthopaedic and spinal procedures, including hip, knee, shoulder and selected spinal interventions performed by experienced specialist surgeons.

Prolonged waiting times may contribute to ongoing pain, reduced mobility, functional decline and disruption to work and daily life.

Clients may be required to obtain medical clearance from their own general practitioner or treating specialist prior to proceeding. Where appropriate, pre-travel assessments can be coordinated with independent New Zealand registered medical or appropriate health professionals.

All clinical decisions and treatment planning remain the responsibility of the treating providers, while Promedour™ coordinates the overall treatment journey.

Cataract & Laser Vision Correction

Promedour™ facilitates access to structured ophthalmic treatment pathways, including cataract surgery and laser vision correction procedures such as LASIK.

Modern cataract procedures involve advanced lens replacement techniques designed to restore visual clarity and improve daily functioning. Laser vision correction may include premium technologies such as VisuMax® femtosecond laser and MEL® 80 excimer laser systems by Carl Zeiss, enabling customised treatment approaches and high levels of precision.

These advanced systems support surgeons in performing precise corneal reshaping, contributing to improved predictability and patient comfort.

Clients may be required to obtain medical clearance from their own general practitioner or treating specialist prior to proceeding. All ophthalmic assessments, suitability determination and treatment planning are undertaken by the treating providers. Promedour™ coordinates the administrative and logistical aspects of the treatment journey, including follow-up arrangements on return.

COSMETIC & RECONSTRUCTIVE PROCEDURES

Promedour™ facilitates access to cosmetic and reconstructive procedures, ranging from elective contouring procedures to corrective interventions following trauma, major weight loss or previous surgery.

We coordinate the administrative and travel-related components of care for clients seeking treatment abroad.

Dental implants

Promedour™ facilitates dental implant treatment pathways, coordinating scheduling, travel arrangements and treatment-related logistics to support a well-planned care journey.

FERTILITY (IVF & ICSI)

Promedour™ facilitates access to selected fertility treatment programmes, including IVF and ICSI, through established overseas provider pathways. Due to the complexity and regulatory nature of fertility treatment, all clinical decision-making, treatment planning and eligibility determination remain solely with the treating provider.

Our role is limited to coordination of the non-clinical and logistical aspects of the journey.

2. Comprehensive & Executive Health Screening

Promedour™ coordinates comprehensive screening pathways within accredited international hospital facilities, ensuring pre-travel suitability review and appropriate follow-up planning on return. These structured screening programmes provide a systematic evaluation of overall health and may be tailored according to an individual’s age group, gender, family medical history and existing health conditions.

Assessments may include physician consultation, laboratory diagnostics, cardiovascular evaluation, metabolic screening and advanced diagnostic imaging. These programmes are designed to identify underlying medical conditions before symptoms become clinically significant. Timely screening may assist in identifying cardiovascular risk factors, metabolic disorders, gastrointestinal pathology, endocrine abnormalities and other silent or asymptomatic disease.
 
Promedour™ can also coordinate the following diagnostic pathways:

Preventive Heart Screening

Cardiovascular disease remains one of the leading contributors to global morbidity. Preventive cardiac screening plays an important role in identifying early risk factors and supporting proactive health management.

Preventive cardiac screening may include:

  • Resting ECG and stress testing or stress echocardiography
  • Echocardiography and cardiac imaging
  • Coronary calcium scoring
  • Cardiac CT imaging or CT coronary angiography where clinically appropriate
  • Lipid and metabolic profiling

These investigations support cardiovascular risk stratification, early detection of coronary artery disease and timely clinical intervention where required.

Promedour™ facilitates access to preventive cardiac screening programmes and coordinates the administrative and logistical aspects of the screening process. Clients may be required to obtain medical clearance from their own general practitioner or treating specialist prior to proceeding.

All clinical assessment, interpretation of results and recommendations are undertaken by the treating medical providers. Promedour™ may assist with coordination of information to support continuity of care with the client’s primary healthcare provider.

Gastroscopy & Endoscopy

Endoscopic procedures provide direct visualisation of the gastrointestinal tract and are clinically indicated in the investigation of symptoms such as:

• Persistent reflux
• Abdominal pain
• Unexplained anaemia
• Altered bowel habits
• Gastrointestinal bleeding

When performed within accredited hospital facilities with appropriate sedation protocols, gastroscopy and colonoscopy are established diagnostic procedures that may support early detection of gastrointestinal disease or other pathology.

These investigations support timely diagnosis, clinical evaluation and appropriate management planning where required.

Promedour™ facilitates access to endoscopic procedures and coordinates the administrative and logistical aspects of the treatment pathway, including scheduling and documentation. Clients may be required to obtain medical clearance from their own general practitioner or treating specialist prior to proceeding.

All clinical assessment, procedures, reporting and follow-up are undertaken by the treating medical providers. Promedour™ may assist with coordination of information to support continuity of care with the client’s primary healthcare provider.

Advanced Imaging & Specialist Diagnostic Review

Advanced diagnostic imaging plays a critical role in early detection, treatment planning and disease monitoring.

Modalities may include:

• MRI
• CT imaging
• PET-CT
• Ultrasound
• Specialist radiology reporting

High-resolution imaging, together with specialist interpretation, supports accurate clinical decision-making and structured management planning.

Promedour™ facilitates access to internationally accredited centres equipped with modern imaging infrastructure and multidisciplinary reporting capabilities, and coordinates the administrative aspects of the diagnostic process.

We like to keep it simple. Here's

HOw it works

Initial contact, Requirements & Definition

Submit your enquiry and we will be in touch within 24–48 hours. During this complimentary consultation, we’ll take the time to understand your requirements and provide a clear overview of our services, terms of engagement, and associated next-step costs

health information

The next step is obtaining important health information such as your medical history, diagnostic reports, test results, current medication schedule & supporting documentation

diagnostics & suitablity testing

PROMEDOUR™ coordinates comprehensive screening pathways within accredited international facilities, ensuring pre-travel suitability review and appropriate follow-up planning on return. These structured assessments may include laboratory diagnostics, cardiovascular evaluation, metabolic screening and advanced imaging.

Doctor Opinion & Treatment Plan

Your medical information is reviewed by our overseas health partners, who provide a specialist opinion outlining treatment options, expected outcomes and relevant clinical considerations.

Cost Estimation & Confirmation

Receive a transparent cost estimate, fully itemised, with no hidden charges. We provide the full cost of treatment, hospital charges, accommodation and if needed travel costs and other services. From there, we can assist with medical visa, flights & transfers, hotel bookings and if needed we can refer you to a travel & medical insurance professional

A Selective and Discreet Model

PROMEDOUR™ maintains a deliberately focused scope. We do not list unlimited procedures. We do not operate as an open booking platform.
Each case is individually assessed and coordinated within a defined engagement framework.
Our model emphasises: Clear communication, Transparent fee structure, Professional handling, Discreet coordination.